Privacy Policy

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1) Overview & scope

This Privacy Policy describes how Creación Diaria Spanish (“we”, “us”) handles personal data when you visit our pages, contact us, or use our services.

It applies to this website and any interactions you have with us via email, forms, or class booking communications.

2) Data we collect

Depending on how you interact with us, we may collect:

  • Contact data (name, email, phone) when you reach out or request information.
  • Message content you send (questions, learning goals, scheduling preferences).
  • Basic technical data (approximate location by IP, device type, browser) for security and diagnostics.
  • Cookie preferences (your consent choices) stored locally in your browser.

We do not intentionally collect sensitive categories of data. Please avoid sending sensitive information in free-text fields.

3) Why we use data (purposes & legal bases)

We process personal data only when we have a valid basis. Typical reasons include:

  • Responding to inquiries (legitimate interest and/or steps prior to entering a contract).
  • Providing lessons and support (performance of a contract).
  • Improving security and reliability (legitimate interests).
  • Remembering cookie choices (consent).

If you are located in the EEA/UK, you may have additional rights under GDPR as described below.

4) Cookies & local storage

We use minimal browser storage to provide a consistent experience:

  • Cookie consent state: whether you accepted or rejected optional cookies.
  • Theme preference: light or dark mode stored in localStorage.

You can change your choice anytime via the cookie banner controls at the bottom of this page (if shown) or reset choices from the “Cookie settings” panel.

5) Sharing & third parties

We do not sell personal data. We may share limited data with service providers only when needed to operate (e.g., email delivery, scheduling communication) and only under appropriate safeguards.

We may also disclose information if required by law or to protect our rights, safety, and service integrity.

6) Data retention

We keep personal data only as long as necessary for the purposes described in this policy:

  • Inquiry messages: typically retained for a reasonable time to provide follow-up and context.
  • Student communications: retained during the service relationship and for a limited period afterward for administrative continuity.
  • Consent records: stored as long as needed to demonstrate compliance.

You can request deletion where applicable; see “Your rights”.

7) Your rights

Depending on your location and applicable law, you may have rights to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Receive a copy of your data (data portability) where applicable.

To exercise these rights, use the request form on this page or contact us using the details below.

8) Security

We use reasonable technical and organizational measures designed to protect data from unauthorized access, alteration, disclosure, or destruction. No system is 100% secure; please use caution when sending information online.

9) Contact

If you have questions about this policy or your privacy rights, contact us:

We aim to respond within a reasonable timeframe and may request additional information to verify your identity.

Privacy request form

Request access, correction, export, or deletion. This form validates inputs locally and prepares a prefilled email request.

We may ask you to verify identity before fulfilling certain requests.

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Need help with privacy?

Email [email protected] or call +1 (415) 903-2764. If you prefer, use the request form above.

Office hours: Mon–Fri, 9:00–17:00 (local)

Cookies & preferences

We use essential storage for theme and consent state. Optional cookies are off by default. You can accept, reject, or customize. This page works without optional cookies.